A0_0:What can I do for you ?
B1_0:I was looking for a book .
B1_1:but I couldn ’ t find it .
A2_0:Did you check our database to see if it was on the shelf ?
B3_0:I already did .
A4_0:Is it on the shelf ?
B5_0:I didn ’ t see it .
A6_0:Apparently somebody took that book out of the library .
B7_0:Will you ever get another copy ?
A8_0:We will definitely be getting another .
B9_0:Could you please reserve it for me ?
A10_0:That won ’ t be a problem .
B11_0:Thanks .
B11_1:I really appreciate that .